1.Organiser & Eligibility

• The organiser is responsible for administering the Campaign, including determining eligibility, selecting winners, and fulfilling prizes, and will conduct the Campaign in a fair, transparent, and ethical manner in accordance with these Terms and Conditions and all applicable anti-bribery and corruption laws. “Top Spender Takes off with Airasia ASEAN Explorer Pass” Campaign (“the Campaign”) is open to CapitaPlus Members only (“the Participant or Participants”).

• The representatives, employees, servants and/or agents of advertising and/or promotion service providers of the organiser (including its affiliates and/or related companies), and their immediate family members (children, parents, siblings, including spouse) shall not be eligible to participate in the Campaign.

2. Campaign Period

• The Campaign will commence from 3 October 2025 at 12.00am to 2 November 2025 at 11.59 pm (GMT+8) (“Campaign Period”).

• The organiser may at its sole and absolute discretion vary, change or extend the Campaign Period at any time without prior notice. Unless otherwise varied to the contrary by the organiser, all participation in the Campaign shall be governed by the Terms and Conditions set out herein which shall remain in full force and effect at all times. Entries received outside the Campaign Period shall automatically be disqualified.                                

3. How to Participate

3.1 Participants must spend a minimum of RM30 and submit their purchase receipts via the CapitaPlus website during the Campaign Period.

3.2 All eligible purchases must be made at participating retailers within CapitaLand malls.

3.3 A clear image of the printed eligible receipts must be uploaded via the CapitaPlus website within the campaign period to be counted.

3.4 All entries must be submitted on the same day as the receipt date, and no late/delayed entry request will be entertained.

3.5 There is no limit to the number of entries for each Participant throughout the Campaign Period but each eligible receipt shall only be entitled for ONE (1) entry. The Participant’s entries will be rejected and deemed invalid if the same eligible receipt is found to have been used for more than ONE (1) entry. If more than one (1) Participant is found to have submitted the same eligible receipt to enter the Campaign, both entries will be rejected and deemed invalid.

3.6 Qualifying Spend

a. Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating outlet(s) will be accepted for this Campaign. Credit/debit card/QR transaction slips are not acceptable as eligible receipt.

b. Participants shall submit a clear image of the printed eligible receipt with the following details:-

i. Select Mall name

ii. Outlet name

iii. Total Spending amount

iv. Receipt number

c. Any transactions made at money changer, bank or other financial institutions’, purchase made from pushcarts and stalls at temporary roadshows and vending machines will not considered as eligible receipt for the purpose of this Campaign. Receipt(s) from deposit placements, order placements, orders from Grab, Shopee, Food Panda or any other third-party platforms and payments using tenant / credit card loyalty points will not be accepted for the purpose of this Campaign.

d. Tenants or its employees are strictly not allowed to participate in this campaign.

e. The organiser reserves the right to reject any tax invoice, receipts and/or charge slip and deemed invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

f. The organiser reserves the right to verify all purchases made by the Participant and the tax invoice(s)/ receipt(s) submitted.

3.7 The Participants are required to keep the original receipt(s) until the winners’ announcement date and/or prize collection date, where applicable and present the original receipt(s) as the proof of purchase should he/she is selected as a winner.

3.8 Prizes for this campaign are :-

*Note: There shall be only one (1) Prize winner will be selected based on the highest cumulative spend within that mall during the Campaign Period for each participating mall.

4. Prizes

4.1 Winners for the Prizes in the Campaign will be determined based on the highest cumulative spend within each participating mall during the campaign period. The top eligible Participant from each participating mall will be crowned the “Top Spender” and awarded the Prize. In the event of a tie, the winner will be selected based on the earliest achievement of the top spender amount.

4.2 Selected winner(s) of the Prizes in the Campaign will be contacted based on the contact information provided during their submission via call or email within 2 weeks after the end of the Campaign Period. In the event the organiser is unable to contact the selected winner(s) after three (3) attempts, the organiser reserves the right to forfeit eligibility of the selected winners(s) and select the next eligible Participant as the selected winner and the non-contactable selected winner(s) shall have no claim whatsoever against the organiser on the cancellation and the forfeiture.

4.3 Selected winner(s) of the Prizes in the Campaign may be requested to present the original receipt as proof of purchase during the Prize collection process, failing which, the organiser reserves the right to forfeit the Prize and select the next eligible Participant as the winner.

4.4 All Prizes are given on an “as is, where is” basis and are non-exchangeable, non-transferable or non-redeemable for cash, credit, other items or voucher, in part of in full. The organiser makes no warranties or representations whatsoever with respect to the Prizes and shall not be responsible nor liable for any problems and/or damage there to or arising there from. The organiser shall not be held responsible for any terms, conditions, or changes imposed by AirAsia in relation to the use of the ASEAN Pass.

4.5 Each Participant (if selected as winner) is entitled to only one (1) Prize in the Campaign during the Campaign Period.

4.6 The values of the Prizes are accurate at the time of the publication of these Terms and Conditions. The organiser reserves the right at its absolute discretion to substitute any of the Prizes with alternative prizes of similar value, at any time without prior notice.

4.7 All entries must be received by the organiser latest by 2 November 2025, 11:59pm. Any entries received after the stipulated time will be rejected and deemed invalid.

4.8 The Participant is responsible for any and all taxes payable as a result of a Prize being awarded or received (if applicable).

4.9 In the event that the Participant chooses not to accept or collect the Prize, fails to show up during the agreed time of Prize collection or fails to collect the Prize by the stipulated timeline, the Prize shall be forfeited and the Prize will be dealt at the absolute discretion of the organiser and/or the organiser reserve its right to select the next eligible Participant as the winner.

4.10 All Prizes are accepted entirely at the risk of the Participant and are awarded by the organiser without any warranty of any kind express or implied. The Participant shall execute a deed of release and indemnity in a form prescribed by the organiser, if so required, in order to receive the Prize.

4.11 The Participant and winner shall assume full liability and responsibility for any liability, unexpected event, injury, damage, claim or accident (including death) caused by their participation in this Campaign and/or redemption and/or use of the prizes and agree to release the organiser and its agencies from any claim whatsoever for any injury, accident, loss of life nor loss of economy and others.

4.12 To the fullest extent permitted by law, in no event the organiser or any of its officer, employee, representative and / or agent (including, any third party agencies that deals with the organiser for the purposes of this Campaign) be liable for any loss or damage (including loss of income, profits or goodwill or indirect damages, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise in connection with this Contest, although the organiser has been advised of the possibility of such damages in advance, and all such damages are expressly excluded.

4.13 The organiser reserves the absolute right to remove and/or disqualify any Participant and/or entries that it determines to be abusing, tampering or in violation with the entry process or the operation of the Campaign or to be acting in breach or violation or potential breach or violation of the Campaign’s Terms and Conditions.

4.14 To the extent permitted by law, the organiser, its affiliates and/or authorized third parties shall accept no liability or responsibility for any entries lost, damaged, delayed due to computer, IT or any technical error.

4.15 The organiser’s decision on selection of winners is final, conclusive and binding. No correspondence, inquiries, appeal, objection or dispute pertaining to the decision made by the organiser will be entertained.

5. Right of organiser

5.1 All entries will be the property of the organiser and the Participants will not claim, use, or exploit the entries for any purpose by any means at any time. By entering the Campaign, each Participant agrees that the organiser reserves the right to publish, use the names, personal information and/or photographs of the Participants and/or winners as material for advertising and/or publicity purposes without payment or prior notice, and further agree that by entering the Campaign, the Participants and /or the winners waive all rights associated with the image they have submitted for the Campaign. Participants shall not be entitled to claim ownership or other forms of compensation on the materials.

5.2 By entering the Campaign, each Participant is deemed to have read, understood all the Terms and Conditions of the Campaign and they are fully and unconditionally agreed to be bound by it (as varied or changed). The organiser reserves the right to amend these Terms and Conditions where necessary for legal, technical or commercial reasons and any such amendments shall be effective on the posting of the Campaign website. Please check these terms and conditions regularly to see if there have been any changes.

5.3 The organiser reserves the right to modify, suspend or cancel the Campaign at any time without prior notice in the event that it becomes incapable of running as planned, technically interfered or corrupted, including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the organiser, despite the best efforts of the organiser.

5.4 Any terms and conditions applicable to the Campaign which is illegal, prohibited or unenforceable under any law or regulation shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability without invalidating the remaining provisions.

5.5 These Terms and Conditions are governed by and construed under the laws of Malaysia.

6. Personal Data Protection

6.1 “Personal Data” means any information in respect of commercial transactions that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data controller, including sensitive personal data and biometric data.

6.2 “Data Processor” means any person, other than an employee of the Data Controller, who processes personal data on behalf of the Data Controller.

6.3 “Data Controller” refers to CapitaLand (the organiser), who processes or has control over the processing of any personal data.

6.4 “Sensitive Personal Data” includes any personal data consisting of health, religious beliefs, or biometric data. By entering this Campaign, the Participant hereby agree, consent and authorise the organiser, its related and associated companies, and its agencies and companies associated with the Campaign to collect, use, disclose, store and process the Participant’s personal data that has been provided for the purpose of this Campaign including but not limited to receiving updates, news, promotional and marketing mails or materials from the organiser.

6.5 Examples of Participant’s Personal Data which may be collected, used, disclosed and/or processed for the Campaign include the following:

a. name, mobile number, email address, images of receipts and any other personal information relating directly or indirectly to a Participant which have been provided and uploaded to designated microsite by the Participant voluntarily through the submission of forms or in other forms of interactions between the two parties;

b. information pertaining your usage and interaction with the products and services under the Campaign and/or the Campaign’s website including traffic to and from Campaign’s website and/or

c. photographs or audio-video or other recordings that has been taken in connection with the Campaign,

(collectively, “Personal Data”).The Participant agree and consent that the organiser may transfer the Personal Data  outside Malaysia where the recipient jurisdiction provides an adequate level of protection as   required under PDPA (Amendment) Act 2024, or where such transfer is otherwise lawful (including based on Participant’s consent, contractual necessity, or other applicable exemptions).

6.6 In particular but without limiting the content of Clause 6.5, the organiser is deemed to have obtained the consent of Participant in relation to the Campaign to collect, use, disclose, store and/or process Participant personal data for the following purposes strictly in relation to the purposes of the Campaign:

a. announcing and publishing Personal Data and/or photos of the Participant for advertising and publicity purposes;

b. responding to Participant’s queries, requests and/or feedbacks;

c. sending Participant’s notifications as well as marketing and promotional messages under and in relation to the Campaign (including SMS and e-mail) such as information, updates and/or advertisements and/or other communications in connection with the process of the Campaign;

d.carrying out profiling and statistical analysis to improve the Campaign; and

e. compliance with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities.

6.7 In addition to clause 6.54 and 6.6, Participant(s) hereby agree to provide consent for the collection, use, disclosure and/or processing of Personal Data by the organiser and its marketing partners and/or authorized service providers for the following purposes:

a. communicating and providing services including offers, advertisements, promotions or activities conducted at any of the organiser’s property in relation with the Campaign.

b. matching Participant’s personal data with other data collected for other purposes and other sources in connection with the provision of the Campaign whether by the organiser or third parties that are in direct relation with the organiser.

c. administering and conducting the Campaign on behalf of the organiser including announcing the results of the Campaign, identifying and contacting winners and publicising and conducting marketing related to the Campaign.

d. sending you details of the Campaign and Rewards

e. conducting consumer and market related research, understanding and determining customer preferences and demographics for the organiser to review, develop and/or improved products, services and marketing communication activities.

f. informing the Participant via email, SMS and other means of communication about or in relation to the Campaign.

Participant(s) hereby agree that the consent granted herein shall not supersede or replace any other consents that have been previously granted to the organiser for the collection, usage, disclosure, storage and/or processing of the Personal Data.

6.8 The organiser will take reasonable precautions to keep Participant’s Personal Data secure and if applicable, requires third party processors to do the same. The organiser shall have the right to disclose the Participant’s Personal Data as may be permitted by the law.

6.9 Organiser’s Personal Data Protection Policy can be assessed at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html.

6.10      Data Protection Officer – The organiser has appointed a Data Protection Officer (“DPO”) in accordance with the PDPA (Amendment) Act 2024 to oversee data protection practices and ensure compliance with applicable data protection laws. Contact details of the DPO may be obtained upon request.

6.11     Data Breach Notification – In the event of a personal data breach likely to result in significant harm to Participants, the organiser will notify the Personal Data Protection Commissioner as soon as practicable and inform affected Participants without undue delay, in accordance with PDPA (Amendment) Act 2024 requirements.

6.12.    Right to Data Portability – Participants may request the transfer of their personal data in a structured, commonly used, and machine-readable format to another data controller, where technically feasible and subject to applicable conditions under the PDPA (Amendment) Act 2024.

6.13.    Data Processor Obligations – The organiser (as Data Controller) shall ensure that any Data Processor engaged to process personal data on its behalf complies with the Security Principle and other applicable obligations under the PDPA 2010 and PDPA (Amendment) Act 2024, including implementing appropriate technical and organisational measures to protect personal data. Such obligations shall be stipulated in a written agreement.

6.14     Data Retention and Deletion – Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Upon expiry of the retention period, personal data will be securely deleted or anonymised.

6.15     Legal Compliance –The organiser is committed to complying with all obligations under the PDPA 2010 and PDPA (Amendment) Act 2024. All personal data will be managed in accordance with these laws and the organiser’s Personal Data Protection Policy.

7. Anti-Corruption

7.1 The organiser is committed to conducting its business in an ethical manner and expects all its employees and parties with which it has a contractual relationship to conduct themselves and/or their business with high ethical standards and to comply with applicable laws for the suppression of corrupt practices (“Anti-Corruption Laws”).

7.2 The Participant, represents and warrants that, to the best of its knowledge, neither it nor any person who (by reference to all relevant circumstances) performs services or acts for or on behalf the Participant  in any capacity (including, without limitation, employees, agents, related corporations, and subcontractors) (“Representatives”) has contravened, or procured or encouraged third parties (including, for the avoidance of doubt, the employees or any person acting on the organiser’s  behalf) to contravene any Anti-Corruption Laws in connection with the Campaign.

7.3 The Participant shall immediately notify the organiser if, any person employed by the organiser or acting on the organiser’s behalf or any of the Participant’s Representatives, has contravened or attempted to contravene any Anti-Corruption Laws in connection with the Campaign, and shall take appropriate steps to protect the interests of both the Participant and the organiser. All notices to the organiser in this regard should be sent to the following email address ACChair@capitaland.com.

7.4 The organiser reserves the right to disqualify any Participant found to be in breach of this clause, without prejudice to its other rights and remedies under these Terms and Conditions or at law.